A device with a camera
A laptop, tablet or phone works. Prop it up so you don’t need to hold it for 45 minutes.
Video visits
Sleep care from home.
Your consultation happens on a video call. Here’s how to get set up, what we’ll cover, and what happens if something needs to be done in person.
Getting set up
What you need
A steady connection
Sit close to your router if you can. If the call drops, we have a backup so the consultation can carry on.
A quiet, private spot
Somewhere you can talk openly. A kitchen table, a home office, a parked car. Whatever works for you.
Have these nearby
A short list to help the call go smoothly
- A list of your current medicines
- Any past sleep test results or letters
- Your GP’s name and practice
- A few notes about your usual sleep times and work hours
- Any questions you want to ask
What we’ll talk about
A conversation, not a quiz
We ask about how you sleep, how your days feel, your health history and your routine. Someone who shares your bed or home may have noticed things you haven’t. You’re welcome to have them join for part of the call.
Towards the end, we go over the suggested next steps. If any of them cost extra, we tell you the price.
Afterwards: you receive a written plan, and we send a letter to your GP.
The limits of video
When care needs to be in person
Video suits a lot of sleep care. Some things still need a test or an examination in person. We’ll be upfront when that’s the case.
- If you need an in-person assessment, we’ll help arrange one near you.
- If a sleep test is needed, we help you arrange it with an external provider.
- Your GP stays informed through the letter we send after each consultation.
- This is not an emergency service. If you feel unwell or unsafe, call 000.
Got a booking today?
Check in online shortly before your time, then join the call.